Name of Institution

Agensi Kaunseling Dan Pengurusan (AKPK)


Malaysia (MAL)

Institution at a Glance

Agensi Kaunseling dan Pengurusan (AKPK) was established on April 2006 by Bank Negara Malaysia as part of its ten-year plan with an aim of developing ang boosting the country's financial sector.


AKPK envisions to be a trusted and leading authority in financial wellness, empowering a financially resilient society and contributing to national socio-economic goals.


AKPK's mission is to empower the community-households and SMEs-to be financially resilient via customer-centric financial education, advisory and debt management services.

  • Financial Education
  • Acquire or auction for NPLs and NPAs sold by other financial institutions, which will be managed into good loans to reduce NPLs within the country, to limit the financial loss of FIDF to a minimum.
  • Help potential debtors, who are intent to pay off their debts, to continue to run their business and profession.
  • Look for the opportunities to expand business lines through rendering service to financial institutions and managing distressed loan to investors.
Key Milestones

2000 -


AKPK is 100% owned by Bank Negara Malaysia

Member Since: 2020

Key Officers

Azaddin Ngah Tasir, Chief Executive Officer
Encik Anuar Mohd Hassan, Chairman

Contact Us

Agensi Kaunseling Dan Pengurusan. (AKPK)
Address: 11 Level 5 & 6, Menara Bumiputera Commerce, Jalan, Raja Laut, 50350, Kuala Lumpur, Malaysia
Telephone: +03 2616 7766
Fax: +03 2610 5545
Web site:

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